When you can monitor supporter journeys to understand where struggles are occurring and which behaviours lead to the best outcomes, you have the knowledge to improve the all-important supporter experience and boost performance.
This is the basis of supporter journey analytics. In our free eGuide we’ll dive into greater detail, including:
Fuse data from online and offline sources to map out the end-to-end supporter journey.
Identify actions and behaviours that lead to positive outcomes, and replicate that across more journeys.
Visualise the cause of struggles and act with speed and confidence to improve supporter experience